WEBINAR: Customer Experience Under Pressure
This nexxworks Webinar Series was hosted in May 2020. Moderated by Steven Van Belleghem, we had conversations on customer experience, how it is/was under pressure and how to tackle it...
This series consisted of 3 consecutive episodes:
- With CX-expert Annette Franz on "Doubling down on customer centricity, and what the future of Customer Experience might look like"
- With investor and former CEO Duco Sickinghe on "Customer experience strategy and how to translate it to communication"
- With technologists Sean Moffitt & Jeremiah Owyang on "The future of technology in relation to customer experience"
WRITTEN BY
Nina Vermaesen
See author page
