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Fiona Vanderbroeck & Esther Elberse

Fiona Vanderbroeck is Director Customer Marketing & Select at Bol.com. Esther Elberse is Head of Customer Journey Development at Bol.com. 

Both are strong marketeers, and smart and enthusiastic experts when it comes to customer experience, customer-centricity and customer relationships.  

At Bol.com,  on a daily basis, they strive to bring a smile to their customers (both consumers and partners) by transforming challenges into business solutions that bring value for both customer & company and that are sustainable.