Steven is an expert in customer focus in a digital world and in how our customers will behave in the Day After Tomorrow. He is a popular speaker at home and abroad. In his keynote presentations, Steven takes his audience on a journey to the world of modern customer relationships in a clever, enthusiastic and inspiring way. So far, he gave more than 750 keynote presentations, reaching more than 200.000 people in over 30 countries around the world and received several best speaker awards.

He's also the author of multiple international bestselling books including ‘The Conversation Manager’, ‘When Digital Becomes Human’, ‘Customers the Day after Tomorrow’ and ‘The Offer You Can’t Refuse’. 

Steven is also one of the leading moderators of the nexxworks community: Mission CX. It's a one-year journey consisting of 10 live Digital Monthly Sessions with international speakers and company cases about customer experience and 24/7 access to a community platform to connect with peers. Discover the full program here! 

Pascal is a sinologist, but more so a die-hard China entrepreneur and keynote speaker. Armed with a degree in Business Engineering from Solvay Business School, Pascal started his career with Alcatel in Shanghai. His keynotes and business advice uncovers patterns for any business person to turn the Chinese innovation train into an opportunity. With a deep understanding of the Chinese business culture, he also knows how to win in China as an entrepreneur selling to Chinese.

Matthew is a well known speaker and writer about WeChat. His opinions regarding WeChat and the China digital ecosystem are regularly featured in global media (BBC, Forbes, The Financial Times, TechinAsia, Campaign Asia, eMarketer). His company China Channel organizes China’s largest WeChat marketing conference series for international companies. He works primarily with international businesses to help form and implement their WeChat platform strategy. Matthew holds 13+ years on the ground entrepreneurial experience in China. Co-host of the China Tech Talk podcast produced together with Technode, China's largest English language tech media. His book 'Building your Business through WeChat' is due for release later this year.

Aileen Yu is Senior Strategy Director at Walmart China

Kevin is the director of Vive X and the head of Shenzhen Vive. He set up the Accelerator Operation and spearheads a number of government and academic initiatives in the city of Shenzhen. 

Kevin has almost 20 years of technology and entrepreneurial experiences in Hong Kong and China, ranging from Dot Com, Fintech, Entertainment, Investment, New material and Hardware. He is an important figure in crowdfunding in Hong Kong by running one of the first highly successful Kickstarter campaigns based in Hong Kong. His product was covered in ABC, CBS, Fox, Yahoo, TechCrunch and has been distributed in the premium channels of more than 20 countries by hiring no full time employee. He was also a 5 stars winner in the TV reality show of "I'm a boss" in Hong Kong.

Kevin is a Chartered Financial Analyst CFA and received dean lists honor in the MBA program of the University of Oxford. He is an active figure in the Hong Kong and Shenzhen technology and startup communities. He guest-lectured on the topics of technology singularity and entrepreneurship in several EMBA / MBA programs including Columbia University, HKUST, CUHK and HKU. Kevin is also the mentor of many startup companies and programs in Hong Kong.

David Li has been contributing to open source software since 1990. He is a member of Free Software Foundation, committer to Apache projects and board director of ObjectWeb. Over the past 20 years, David has started several open source software projects and contributed to many others. In 2010, he co-founded XinCheJian, the first hackerspace in China to promote hacker/maker culture and open source hardware. In 2011, he co-founded Hacked Matter, a think tank on makers and open innovation. He In the past two years, he has become interested in urban farming and is an enthusiastic proponent of aquaponics, which brings the spirit of open source to farming and gardening. In 2015, he co-founded Maker Collider, a platform to develop next-generation IoT from Maker community. He is also the director of Shenzhen Open Innovation Lab.

Gang Lu is the founder and CEO at TechNode.com, a leading China tech media and innovation platform that targets to bridge the Chinese technology sector with the Global market. He wad the guest editor of the world's top web2.0 blog ReadWriteWeb.com. TechNode was known as Mobinode.com, his personal blog, which covered the Internet market news in Asia especially in China and was also voted as the best China Tech Blog in 2007 and 2008.

Gang Lu has MSc, PhD in wireless communications. He is Internet expert, China Internet Strategist, known speaker, co-founder of OpenWeb.Asia Workgroup. OpenWeb.Asia is the first independent workgroup focusing on Asia Internet industry, and is also the organizer of OpenWebAsia conference which is the first truly pan-Asia web technology event bringing together executives, entrepreneurs and venture capitalists from throughout Asia. 

With strong academic background in wireless communications, years of research and development experience in mobile industry and international business management in web industry, Gang Lu is very passionate about the Open Web concept and plays very active role in building efficient channels among Asian local markets as well as between Asia web and global industry.

Philippe Snel has been active as a business lawyer in China for more than 10 years and started his China practice in 2001. Since 2004 he is permanently established in Shanghai.

In his daily practice Philippe advises foreign investors with regard to the establishment and development of their businesses in China. Over the years he has developed an extensive  knowledge and understanding about the main aspects of business law in China. He’s represented and assisted 100’s of clients in their business transactions in China, ranging from large multinational companies, to family-owned SME’s and private entrepreneurs and investment funds, across a variety of industries. Philippe’s main fields of practice are corporate transactions, commercial contract law and intellectual property and technology transfer. He speaks fluent French, Dutch English and is conversational in German and Mandarin.