With over 20 years of experience in IT and training, Nancy has always and above all passionately focused upon people: how technology influences their behaviour, how it helps them share knowledge and how it enables them to create and innovate. She is a highly rated and motivating international business speaker. She has energized many roundtables, boardroom sessions and corporate events with bold presentations on the topics of extreme customer centricity, disruption, business model change and marketing. She loves inspiring others about how they can organize their companies for The Day After Tomorrow and push their business models to the next level.