Retail is one of the most cut-throat and fastest moving sectors out there. And so, it’s often the best showcase for the very latest trends in technology and customer experience...
Jon Bird spent 36 hours in Shanghai in order to get a deeper understanding of what Alibaba's Singles' Day is all about, on the occasion of its 10th anniversary. He...
It’s a tough time to be in retail. To win the battle for the customer and stay relevant in these exponential times, retailers have several important challenges to tackle, of...
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