Blog

“It’s not the same”. We, humans have a tendency to focus on the negative. “It’s not the same to have a virtual conversation”: 9 out of 10 people I talked...

The future of retail is about merging online and offline experiences, smart usage of data, personalised customer journeys and the local brands overcoming the tensions with big international players like...

One of the most often repeated stories about innovation is that of Alexander Fleming who, returning from his summer holiday in 1928, found that his bacterial cultures were contaminated by...

I’m a big believer in numbers. Nothing better, for instance, to tell you how your company is performing than the Net Promoter Score (NPS), which measures the willingness of customers...

A conversation with bestselling author and Liology Institute Founder Jeremy Lent about our past and the future of humanity.

It is undeniable that we are headed to a new chapter in the story of remote work. The remote work movement has gained momentum and it’s now at critical mass...

I’ve been thinking a lot about Plato for these past few months. More specifically about his allegory of the cave (I’ll explain below, no need to look it up if...

The first in a series charting the transformation to a new business imperative: embracing the human workforce as an asset to develop rather than a cost to contain.

“The next insurance leaders will use Bots, not Brokers, and AI, not Actuaries.” - Daniel Schreiber, co-founder and CEO of Lemonade 

If there were any doubts that COVID 19 would impact the economy for a long time to come, then the second wave sweeping Europe must put them to rest. Leaving...

Retail is one of the most cut-throat and fastest moving sectors out there. And so, it’s often the best showcase for the very latest trends in technology and customer experience...